Shipping policy
Processing & Production Time
Our products are made to order and may be fulfilled by one of our trusted production partners. Most orders are processed and produced within 2–7 business days. Production times vary by product, fulfillment location, order volume, and availability, and may take longer during peak periods.
U.S. Delivery
After production is complete and your order ships, delivery typically takes approximately 2–7 business days. Delivery times are estimates and may vary depending on the carrier, destination, and fulfillment location.
Shipping Costs
Shipping costs and any available free-shipping promotions are displayed at checkout before you complete your purchase.
Tracking
When tracking is available, tracking information will be sent after your order ships. Please allow time for the carrier's tracking system to update.
Multiple Packages
Some orders may be fulfilled from different production facilities. If you order multiple products, your items may arrive in separate packages and at different times. You will not be charged additional shipping beyond the amount shown at checkout because an order is shipped separately.
Shipping Delays
Estimated delivery dates are not guaranteed. Carrier delays, severe weather, holidays, high order volume, or other circumstances outside our control may affect delivery.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error, please contact us as soon as possible. Once an order has entered production or shipped, we may not be able to change the address.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us with your order information so we can review the issue and determine the appropriate next steps.